Broke down at 2pm yesterday, got home at 10pm. And I only got home as a friend came out to get me. AA said they’d be with us within the hour when we first called at 2pm. They don’t show up. We were in a dangerous place on a four lane, live island. Traffic officers had to move us off into a safer place as it was so dangerous and AA failed to turn up until 5pm. Even then they tried to fix the car, they couldn’t and so took us to Chester services and left us there. When someone was finally coming from AA to tow us home, the AA driver called us letting us know that the AA company had aborted the towing service and taken the driver off our service for towing us home. AA had left us stranded. The driver was kind and showed up anyway and spoke to my mums partner who had to stay behind and talk to him while a friend picked me and my mum up and took us home. Absolutely appalling service. If it wasn’t for the traffic officers, AA would of happily let us sit on a dangerous, live island for 3 hours. We were freezing cold. Disgusting behaviour from AA. Will be losing a customer. Company doesn’t even deserve 1 star.