Unable to get through to talk to a member of the AA re membership renewal costing double of a new member and have been waiting in a queues on several days of attempt with no luck. Tried the on line chat and no help. The call back facility on line does not work either treid twice and no call back. After 29 years membership and being asked to pay double the new customer rate. Have cancelled my direct debit and will be joining else where at a much better cost. Not interested in AA on facebook trying to justify that Gold membership gives you more not when you are paying addition costs anyway. NEED TO FOCUS MORE ON TREATING YOUR LONG TERM MEMBERS FAIRLY NOT USE THEM TO SUBSIDISE NEW MEMBERS!!!!