Rang the helpline to inform the AA that I did not want to renew my policy .Asked for postal evidence of my no claims as the website wouldn’t let me log in.was told it would be sent.I was emailed the next day with a new renewal note which I still could not access.rang again today as I have not received anything in the post waited 25 mins on hold .spoke to a woman and asked to be posted my evidence .she said i would have to ring again at the end of the week as my current insurance was still running and I would only get 9 years no claims and not 10.I started to speak again and explain the fault and she hung up .very poor service .I won’t be using the aa again.