More than doubled my subscription to £28.00 two years running. I can join the RAC for £14.00 and same cover. The AA are not interested in loyal customers and are quite happy for you to leave if they can't rip you off after the 1st year. They are obsessed with new business to the exclusion of everything. Now I have issues with leaving, because they don't read emails for 5 working days or 6 in my case, which makes any dialogue impossible and trying to get through to Customer Services by phone is like trying to call Theresa May on a Sunday! I have stopped my direct debit and informed them but they are still trying to pull money from my account. Altogether, they are not the professional AA I knew. I won't be going back ever!