Appalling telephone service this morning to update the AA with my new car details that I am purchasing at the weekend! Utterly abrupt and unfriendly. I do less miles p.a. now so he changed it - the new quote came out the same. And there would be no charge. Looking good so far! But I was expecting the quote to come out less so I reasoned that he might as well keep the annual mileage the same if it wasn't be going to be any cheaper, so I asked him to keep the policy at the original mileage. "That will be £25 - how are you going to pay!" Suddenly the "no charge to supply the car details" became £25! That has left a nasty taste in my mouth. Really abrupt, unhelpful, faceless, person..............will never consider using using the AA again ever, for any product. I wouldn't even give them 1 star!!! When policy comes up for renewal shortly the AA is blacklisted...................why is everything a rip off these days??????