Please think twice about using AA as a recovery service.
I broke down on a major road heading out of London. The situation was critical as rush hour cars and Motorbikes were speeding towards my vehicle not noticing my Hazard lights. I begged the AA to come. The respondent appeared to read from a script which in no way reflected the urgency I described.
For one and a half hours I had to scream and signal to other motorists to avoid my car and avoid a serious incident. Eventually I had to call the police to come and do the job of the AA.
The rest is all a real long and shocking story. Six hours later the AA sent a lorry to recover my car.
The AA were absolutely negligent. Each time I called they said the lorry was on different jobs. What a real breech of contract.
To those who have been loyal for years to the AA. You are probably at the back of the Que. Its all about enticing new customers with pretend packages.
There probably won't be an AA van in your area. Now the drivers are thin on the ground and can be called to breakdowns miles away. That why you could wait for 6 hours like me.
How about you find a good mechanic from a regular garage with a recovery van and suggest some similar agreement. It won't be extortionate. Disgusting profits won't dictate the nature of the service you receive.
The only satisfaction left is knowing this deceitful agency will never enjoy another pound from me.
5 years ago
The AA has a
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