I'm a Gold Member. Been using the AA App on my phone for years to keep details of my vehicles and report breakdowns etc. Tried getting in to the App today but does not work any more - apparently an update has changed things and forces me to register with different logon details - now I can access the App (after a horrendously long process) but all the details of my 4 vehicles have disappeared - I spent a lot of time originally entering these details for service, MOT, insurance, photos etc - does the AA to whom I pay over £200 a year expect me to start from scratch and look up / enter all data afresh? If so this is a pathetic update. I phoned the AA to complain about this - none of the three phone numbers on my card are relevant - after long waits I eventually got an operator who tried to pass me to someone in the Apps team but came back saying they are too busy and can I call back. I said I'd spent enough time already and I must speak to someone. Then Shevaan promised to get me called back at 3.30pm so I' now waiting!