Booked for a Van vehicle inspection online paying £174 however no response after 2 days so called them to be told that they had not received my request through so nothing had been put forward to book in, apologising they said my booking would now be put as a priority. I was then informed by the van seller (where the inspection will take place) that the earliest they could see the van was next week several days later. I am bemused why they would not be able to do this sooner or offer an explanation as to why my details went missing in the first place? Not the best first experience I’m using this sevice.