What a sham, joined up in 2004 and as a mechanic you still cant fix your own car without tools and parts so happily joined, over the years the prices kept going up and up, you had to either cancel and re join or call and moan, i also added my partner, (more piece of mind), but at over £120 a year!!! The best they could offer was to add my children to a policy? I broke down a few weeks ago and whilst broke down in the services an aa patrol came over and told me to ask for a low loader as a normal van would attend otherwise and wouldn't be able to help me, after a nightmare of trying to get through i was point blank refused, told i would have to go through the motions, a patrol to say yes was unfixable and then await a recovery truck, i cancelled the recovery and paid for a local firm to recover the van. 16 years of loyal service and paying through the nose every year the first time i need them i have a rig moral to go through. Being a garage and doing the aa warranty repair work also i feel i have been well and truly stung, i look after the AA for there customers through my garage and there warranty sheme yet i cant even be recovered from the side of the road that i pay for? A complaint was made and no acknowledgement, then today 5 weeks later getting a random call saying due to there terms its how it works, what a waste of time and resources, no wonder people are at the road side for hours!!! Carl