I chose to visit the Audiobarn because they not only had the Naim Atom on demo but, crucially for me, could offer trade-in. The location is stunning and the demo was a delight. I made up my mind very quickly with no pushing from Jack who certainly knows his stuff. I wasn’t planning on buying new speakers but the Neat Motive SX1 were a significant step-up from my existing ones and hard to resist. A deal was done, the speakers ordered and I took a new Atom home. Unfortunately, this developed problems and had to be swapped out. Jack’s support – including a home visit to set up the new speakers and replacement Atom – was excellent. The little system is still bedding in but I’m very happy with it as I am with the service from the Audiobarn. When I get the upgrade itch again, I’ll certainly be giving Jack a call.