I have used other Audio retailers in the past but when I discovered the Audiobarn and went to see them I stopped visiting other retailers. Jack was and is as passionate and knowledgeable about the equipment he has as anyone I have met, you have time to sit and listen, discuss your options and make a fully researched purchase. Their communication via email and or phone is excellent and the guys are very easy to talk to about your expectations and the direction you are taking. I have re-built my system with the Audiobarn and it sounds superb and I will happily go back there when the need arises..