Unprofessional, depersonalized service. Automated. A good friend of mine just paid an exhorbitant amount of money for a service that she was led to believe would offer more than an automated email-oriented service service than charges a miniscule fraction of this service. Communicate is limited via email and is inconsistent amongst the various representatives my friend has worked with. When there was a major issue/err, one rep dismissed it via email, while the next rep offered another email with a response that was not only inconsistent, but impossible to carry out - at the same time putting the onus of the additional work that was not provided by this company on the client . I can go on and on, but please beware.