I purchased the battery from AJ on May 11th, 2023. The shipping and the service were OK until I wanted to return, as it did not work with my project. I emailed and called, and nobody is calling me back to authorize me to return. He also mentioned the restocking fee, which I asked how much. Please note that the website states we can return any purchase if we are unhappy. I did not see any restocking fee mentioned. But I would be glad to comply.
The owner did not call back. I sent emails 3 times and called 4 times. Now I am stuck with a battery I can't use for my project. It is not cheap either - 160. So if you buy anything from this store, don't expect to return. So do your homework.
Sometimes I feel it is best to purchase from Amazon and not support local businesses, amazon returns are great, while local businesses don't always honor their company statement.
1 year ago
The Battery Guys has a
4.5
average rating
from
1,965
reviews
Book your activation call by clicking the button below. Or call us now on
+1 213-325-5109 .
Book a Call
Alice, Customer Support
Start Your Free Trial
Thank you! Now Check Your Email...
A member of our team wil be in contact shortly to discuss your existing contract and the next steps to take.
We've sent you a link to verify your free account. Click the 'VERIFY ACCOUNT' button in the email to complete activation and access your REVIEWS.io dashboard.
If you have any issues then please open chat to talk to a product specialist.