Battery needed ASAP. Paid for next-day delivery. After payment notification appeared saying that ordering after 3pm nullified next-day delivery. I ordered at 3:20pm. The order was made on the Monday. I emailed the sales team on Wednesday afternoon as the battery still hadn't been delivered requesting a delivery cost refund if the battery didn't arrive that day. I didn't receive the battery until Thursday. The packing was damaged and wet and on opening the box the battery was covered in water. Still no response from the sales team. Only reason I'm not rating this service as 'very poor' is that the battery was undamaged and my vehicle is finally up and running.