At first I was I was impressed with an email first thing the next day apologising for for not having the battery I requested and offering an alternative. Then I wondered how with today's automated stock tracking could an online company allow you to purchase stock not available. Assuming my battery would arrive the next day, I waited and waited until 6 pm and emailed why my battery had not yet arrived, the tracking link showed the item had not even left. no response. Nor did they respond to the next email the next day. It finally arrived 5 days later. No communication, no way even should this company profess to deliver within 24hrs, they don't have the infrastructure, wou;d not recommend at all, and would not user it ever again. My plans to get the work done were ruined and wasted two days waiting for this fake promise to deliver, 95% guaranteed - i'm in the midlands and it took nearly a working week.