I am very disappointed. I paid extra to secure next-day delivery, then took a day off work to be able to fit the battery when it arrived. The delivery note stated it would arrive the next day, but this did not happen and no communication was made to explain or give notice of this. As a result, having lost one day's work, I then had to use a taxi to and from work (Kirkby to Woolton - just under £60). Given that your mission statement claims that your firm has 'one simple task': "to deliver the right new car battery at the right price directly to the customer - Fast!" and you failed to deliver a battery from Skelmersdale to Kirkby, I would be very reluctant to use your firm again or recommend you to others. Disappointed.