I ordered a Dynamic 664 heavy duty battery for my Landrover Defender from The Battery Guys. I wanted one with a charge indicator or a 'magic eye' as it is referred to so I went for the Dynamic 664 which is advertised on line as having one. The battery turned up the very next day, which I must say I was impressed with this this very fast delivery. Unfortunately it did not have the charge indicator as advertised on the website, and I contacted them today to say that I think that they may have sent the wrong battery. When I rang, I spoke to someone who didn't seem to have a clue with what she was doing... I informed her that there was no charge indicator, to which she replied.." but there is no indicator on that battery"...I said that the website said it did! I said that if I had known this, I would have gone for the slightly higher CCA battery which is the Dynamic 094.... I asked her to take back the battery and give me the 094....I hate to be nasty in any way, but she really was lacking in grey matter. Her excuse was that the company was recently taken over and that not everything on the website is correct....what? Eventually I said that this was a very bad reflection on the company....I desperately need a battery, so I'm going to have to just swallow this and put it in my car.... So if you want a fast delivery, use this company, if you want good customer service...think again!