Shame i couldn't give zero stars. Entered my car registration number into their systems to have a list of batteries to choose from. I chose a battery with the correct measurements however when the battery arrived the layout of the battery was not suitable for my car. The positive and negative terminals was on the wrong side. The battery that I bought had no layout of the terminals like the other batteries the + and - were both silver on the picture. I just assumed the battery would have been compatible with my car seeing as I did enter my car details. I had made the phone call Friday early evening and the lady on the phone told me to wait until Monday for a phone call to sort out a replacement as they were closed weekends and assured me the replacement would be sent out by Tuesday. Today is Monday, I had no phone call, I rung them for them to say they will not waiver the 15 pounds for returning the battery. Even when I said I'll take the correct battery if they were to waiver the 15 pounds which I thought I shouldn't have to pay,they still refused to waiver the 15 pounds. So I was forced to take a refund. Now I've got to wait another day for courier service to take the battery, and God knows how many days for a refund. I have been and will be without a car for up to two weeks now. Bad service. They do not care about customer satisfaction at all. DO NOT SHOP HERE it is not worth the hassle.if anything goes wrong.