The instructors are great, know what they're doing and very friendly. The locations are accessible. The facilities and equipment are definitely 5 star. I looked online for ages for a nail academy and this one definitely stood out as you get what you pay and no hidden charges, with other places they were either missing some important topics in the price you pay and I didn't like that. I liked that I could pay one lump sum and then I was given all the information and can attend whenever I like and know that I am learning all the important stuff that I need to.