I was disappointed as the size of the charm I bought was smaller than I expected. I wrote what can only be described as a snarky email about it, and got a most pleasant surprise. Theresa reached out in an effort to help me. She sent me a link to the same charm in multiple sizes. She instructed me in exchange. I ended up keeping the original purchase, and can't wait to buy from them again. These people deserve your business. First rate.
3 years ago
The Black Bow Jewelry Co. has a
4.9
average rating
from
973
reviews
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