DO NOT ORDER ANYTHING FROM BODY SHOP!!!!. I ordered Nov 23 and have spend a MONTH trying to get my order shipped or at the very least have someone contact me to explain what is happening, all to no avail. Repeated calls, emails, requests for a supervisor to call me back and now they are saying they will refund. Here's the thing, i ordered on black friday to save 30% so even IF i get my $213.50 back i won't be saving 30% if i have to get to a store. Because I will NEVER EVER EVER ORDER FROM THEM ONLINE AGAIN - ABSOLUTE WORST ONLINE ORDER EXPERIENCE EVER - i am SO frustrated with this company i will NEVER RECOMMEND THEM