Expect 1 month+ shipping time and zero customer service
I bought moisturizer cream for my family who will be traveling abroad. I expected the items to arrive on time. NOT EVEN CLOSE. Items ordered on 11/4/2021. Seller advertised 3-7 day shipment. As of now 11/20/2021, items still not received and continually getting delayed. Customer service representatives are useless, refused to change shipment, resend item, or issue refund. Obnoxious repetition of “I am sorry” and “I understand” by the customer service representative on the phone resulted in zero change in this transaction. As of now, item continued to get delayed. No help. I’m demanding a full refund for this transaction.
3 years ago
The Body Shop has a
3.6
average rating
from
203
reviews
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