I ordered an item in the cyber Monday sale and it went through to the page that confirms your order after paying but I realised today that I never received a confirmation email. I got in touch with them about this and all they could say is they can’t find anything about my order and therefore cannot do anything about it and want me to pay £64 for an item that I got for £20 yesterday. Definitely seems like a scam on there half if not just a horrendous website that doesn’t know how to place an order correctly and awful customer service.
3 years ago
The Body Shop has a
3.6
average rating
from
203
reviews
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