I purchased shower curtains on March 21 ($189) and since the color was wrong returned them on April 1. Return delivery was confirmed. It is now June 1 and still no credit received. I called The Company Store today and learned that due to system limitations refunds are NOT automatically processed but can only be done manually by calling customer service. If I had not called to inquire I would not have received my refund! This is an egregious policy and to be honest I question it's legality. Quite a way to run a business! Maybe it's because you've been purchased by Home Depot that will cut any corners it can to make a profit. I am a long time Company Store customer but will think twice about ever doing business with you again.
3 years ago
The Company Store has a
2.3
average rating
from
3
reviews
Book your activation call by clicking the button below. Or call us now on
+1 213-325-5109 .
Book a Call
Alice, Customer Support
Start Your Free Trial
Thank you! Now Check Your Email...
A member of our team wil be in contact shortly to discuss your existing contract and the next steps to take.
We've sent you a link to verify your free account. Click the 'VERIFY ACCOUNT' button in the email to complete activation and access your REVIEWS.io dashboard.
If you have any issues then please open chat to talk to a product specialist.