Had previously bought items from this company with no problems, but since March this year something has gone terribly wrong. You wait weeks for replies to emails, no one answers the phone, every time I have received a delivery the item has been damaged and has to be returned, have now been waiting 3 months for a replacement as original was damaged and the delivery date keeps getting pushed back all the time. One item was sent out knowing it was damaged and I was offered a discount when I tried to return it. Demanded a replacement to be told "we don't have any more and the item has been discontinued" which is deceitful. Really unhappy at the moment.
4 years ago
The Cotswold Company has a
2.1
average rating
from
82
reviews
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