there was no problem with the actual ordering , but the delivery has not yet arrived the company delivering say they came to deliver and nobody was at home however I was at the back of the house and they were gone when I got to the door they left a card to rede liver the following day and has yet 2 days of sitting by the window they still have not arrived ! I may suggest you use a different service, I will happily update my review when I get the goods, krud kutter , which was recommended to me by a decorator friend is a great product for cleaning especially in areas where grease etc have been used and brightening up upvc doors and the like