AVOID LIKE THE PLAGUE My engagement ring was purchased from the diamond store. Unfortunately we lost our warranty on it because we had it resized by a 3rd party. 12 months LATER one of the claws holding in the central diamond broke, luckily I noticed before the diamond came out and we sent the ring back. We paid for repairs and they sent the ring back. Just 4 weeks later another of the claws broke!! this time unfortunately the central diamond fell out and was lost. We were completely shocked the ring had broken for a second time and within 4 weeks of receiving it back from the first lot of repairs for the same issue. This time, because the repairs were more costly, the diamond store went into full defense mode and started blaming the company that carried out the resizing over 12 months ago for the 2 recent breaks. They were incredibly unhelpful, gave us a crazily low valuation for the ring, and then told us it was irreparable and that we would have to purchase a new ring from them. We have since been to a local jewelers who have quoted £450.00 for ALL of the repair work, cleaning and re-plating which is to include upgrading the claws, as they advised us that they are poorly made and not very durable which is why this ring was repeatedly breaking. Now even more annoyed that the diamond store had classed this ring as irreparable, and strongly feel like they were just pushing us to spend more money with them. save to say we will NEVER buy anything from them again and will advise others the same.