I strongly advise against purchasing from this company. I ordered an engagement ring and specifically requested it to be delivered to my work address. Despite this, it was sent to my home address, where my partner was present, completely ruining the surprise. To make matters worse, the ring arrived in the wrong size. I was initially told it would take 10 days to process a return and send the correct size, but now I’ve been informed it will take 4 weeks. Additionally, I was promised a phone call within 24 hours to resolve the issue. It has now been 4 days, and I’ve been told their phone lines are down, so they cannot contact me. This company has proven to be unreliable and unprofessional, providing poor communication and failing to meet their promises. I would never recommend ordering from them.