Make certain you know exactly what you're ordering!!
I wanted to post an update to my earlier (anonymous) review regarding the poor service received.
My ring did eventually arrive on the morning of my departure for my weekend away and I have to say it looks stunning.
However, when I returned home and had time to sit and review the documentation, I was a little surprised. I had ordered a ring with a description on the website of:
Elizabeth Lab Diamond Halo Engagement Ring in Platinum 1.00ct F/VS1.
The website also offers the following information -
DIAMOND SIZE
"Which Diamond Size is right for you
Larger diamonds are rarer and more valuable, now and will also be in the future.
When considering the size, think about what she or your friends wear and how you would like to compare."
Now imagine my surprise when the SKD Diamond Grading Report that came with my ring said "Weight 0.50ct".
On querying this with the The Diamond Store, I have been informed that the 1.00 carat refers to the total diamond weight (there are a number of smaller diamonds also in the ring).
My personal experience here has been awful. It started with waiting 14 woking days for a ring that was advertised as next working day delivery and, maybe I didn't look hard enough, but I also feel misled now about the what I thought was the size of the diamond.
I'm not going to suggest that you don't use this company as there appear to be lots of good reviews and the ring I have is beautiful, but PLEASE make absolutely certain you apeak to these people BEFORE ordering and ENSURE that you get a written quote with a full description in advance of placing an order and parting with your hard-earned cash.
1 month ago
The Diamond Store has a
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average rating
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