My dog Rio loves her Farmer’s Dog meals. She now walks away from her dish after she’s eaten every morsel of her food. I’ve had a few deliveries and every one has arrived without incident and with the food still in a frozen state. My last delivery though was MIA. After I had gotten the notification of delivery I checked outside and the box was not there. Waiting a hour I decided to call Farmer’s Dog to let them know of my missed delivery. This is where the Farmer’s Dog exceeded my expectations. They had the replacement order produced and shipped the very next day. I got the sense from the people at Farmer’s Dog that Rio was their dog too and they didn’t want her to miss any meals. The company not only has a quality product to offer but it also provides great customer service.