We had two dogs on our Farmers Dog account and lost one of the due to a tragic accident when he escaped through the fence and was hit by a car in front of our home. We were devastated and I reached out to Farmers Dog to let them know that we needed to remove him from our account and asking if I could just give our other dog the food from his packs. They responded and said how sad they were to hear about our loss and then answered my questions. About a week later, we received a beautiful potted flower with a card. It was from Farmers Dog telling us they were thinking about and how sad they were to hear about the loss of Tank. Talk about truly caring about their customers and going out of their way to show it. #CustomerForLife