I bought some anti-biotic eye drops on line to cure my conjunctivitis so I would not have to visit a pharmacy or, even worse, take time off work to visit my doctor. The drops are in a packet that is about one inch by one inch by two inches so ( I thought) easily posted through my letterbox. Imagine my horror when I returned home to find that the postman had left a note that I needed to go to my local pick-up point ( four miles away and only open limited hours) to collect a package that was 'too big' to post through my letterbox. I had to take time out of my work day to go out of my way and get to the pick-up point to be the first in the queue. I then found that my small package had been parcelled up to be about ten times the size of the actual eye drops. I have my contact lenses delivered by post ( about the same size as the eye drops) and the opticians know that most people will be at work when the postman arrives so they sensibly package the parcel in a way that means the postman can simply post the package through the letterbox. I have no problem with the drops that were delivered but the actual mode of delivery leaves a lot to be desired as it has inconvenienced me enormously..... could do a lot better.