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Anonymous
The Liverpool gin is spectacular, the delivery was prompt (although very expensive at £6.95!). I wouldn't recommend writing a note with the delivery because it is handwritten in not the neatest handwriting, although you get a lovely gin parlour card with it. Overall, it was a good experience so far. I feel the need to say though that I saw an advert for this gin in the gin parlour on google for a significantly lower price. I contacted Adam to clarify the price and I couldn't because it was a bank holiday sale. While I was happy with this, I told Adam that it should be taken down off google for legal reasons as they should really honour that price (although placed an order before this email). I was satisfied with the initial response, although later received a blunt and aggressive message about the offer which made me regret ordering with them. I was shocked about the tone of the response and although I was able to purchase the gin for a lower price than RRP, the delivery was very expensive and the customer service skills of Adam really put me off buying from the gin parlour again. A real shame as the business had a lot of potential!
7 years ago
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The Gin Parlour has a 5.0 average rating from 369 reviews

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