I applied originally wanting to go to America but due to visa issues I got moved over to Canada (my choice). I was assigned my first coordinator and at first she was helpful but sometimes I felt like I was left alone to figure a lot of stuff out myself, especially once payment was made. I was then assigned to Eimear things became so much easier and she has been there every step of the way. Always answering emails, calls and giving great advice when it come to work places. We would of been lost without her. I had money left in my global account from changing from the us to Canada, however when it come to booking flights I felt like I was taken advantage of as the flight was nearly 30 percent more than what was on the airlines website. I was then told if I book that flight with global the remaining money in my account would be refunded which made me feel a little blackmailed. Overall I do think the company is great but some of the staff were not helpful. Thank god for Eimear.