Our salesman Zedrick was awesome. The fact that I had to wait 3 weeks for GAHS to aquire the loveseat was not what we expected. It surprised me that they were able to get me my loveseat, since we were told that they had plenty of sofas, but no loveseats and it would be mid December before they could get 1 as none were available anywhere, When I threatened to cancel my order a unavailable loveseat managed to appear that evening. I honestly believe I received a floor model or a returned 1, since my sofa has tags on it & the unavailable so called loveseat that miraculously appeared was delivered with no tags. That is why I was adamant that they unbox my furniture here on site. Which i was told could not be done.Then add the fact that the couch had a hole in it & loveseat had a scratch over 1" long didn't help. Now I have to wait until mid December to get both replaced per my conversation with Zedrick. I paid $2199.00 per piece, also bought a 5 year extended warranty, and almost $200 for delivery. I would think that $5300 for all the above my purchase would of been smooth sailing. I didn't get any discounts, free delivery nothing. I did however get my sofa & loveseat for $2199.00 each because that is what the tags said on showroom floor, but when it was rung up, items showed that they were $2299 each. I hope your company is not trying to price gouge customers? If it wasn't for Zedrick's great personality I would of canceled the whole order. We will see if I get my new sofa & loveseat in December or if I will get the run around. I truly believe that I should get some kind of discount after all of this. Was initially told I would receive my furniture within 2 weeks, only to be told after I questioned the fact that they had me sign a blank delivery date form, then when I called to question why my receipt read in fine print . . . Early/Mid November. I just want what I paid for. THIS ISSUE NEEDS TO BE RECTIFIED IN A TIMELY MANNER.