We bought a couch from here less than a year ago and within THREE months it was falling apart. The seams were tearing apart on the edges and it was ripping in the middle of the cushions. Less than 6 months and the wood framing was broken and coming up through the couch or the cushions were falling into the sectional. We paid A LOT of money for this couch including the extra warranties because we have pets. The salesman assured us if anything happened to the couch it would be replaced through the warranty no matter if it was scratches, tears, etc. and we also had the manufacturer's warranty. With both of these warranties and NO fault of ours with the piece of garbage couch, we received NO HELP OR REPLACEMENT. We called, emailed and everything to try to get someone to replace the cushions and the frame or just let us buy a different couch since this one didn't even last 6 months. I got tossed around from GAH to some other company that "handled the warranties" back to GAH and then received them, sorry we don't cover that. The couch fell apart in every way you could imagine and the warranties are supposed to cover a defective couch and now we have spent thousands on a heap of garbage and had to buy yet another couch because we have no choice. We went here thinking it would last longer than from IKEA or somewhere else we had purchased before so we were ok with spending the money. Our previous couches lasted years and this one was a joke. I am very disappointed in the salesman who told us this couch was a great option, the staff that wouldn't help at all with the warranty and kept throwing me around, the jokes of a warranty, and just everything. I would never recommend this if you're looking for quality furniture. My parents have shopped here for years and I have bedroom furniture from them as well, but this experience ruined everything and I am very disappointed in their customer service and the outcome. I am still paying off a couch I cannot use and it is terrible knowing what else I could've used that money for.