My 80+ year old mother was looking to replace her 20 year old recliner, so we knew what we were looking for when visiting The Great American Home Store. She wanted a recliner that was a certain fabric and feel - and would not be too hard for her to operate. We met Joe when entering and he asked all the right questions that led us to the perfect furniture piece. She was delighted and Joe made my mother's shopping experience easy, fun and a smooth checking-out process. Joe was the best! Thanks, The Great American Home Store, for great service in our shopping experience and in the delivery as well! Will shop again at this location next time we need more furniture for our home!