If I could give 0 stars I would. I had surgery (augmentation and mastopexy) nearly 5years ago. On the initial consultation I was told that they use new techniques so the scarring is very minimal, when I went to see the nurse for my first check after surgery she removed the bandages I was horrified to find I had nearly 70 staples! I have been left with staple marks all on my breast just to add to the anchor scars from the uplift!! After a year I had to have surgery again due to capsular contraction (no fault of the company or surgeon). I have been in pain now for 18months I have rang them and been to see them to which they said ‘basically there’s nothing they can do as my surgeon has now left’ even though I paid extra to have a 10year warranty! Apparently the warranty is with the surgeon not the company which had not been explained. I am now having to go to a different surgeon at another company to take my implants out completely due to the horrendous pain everyday and sort the scarring out which was left. I’m suffering from anxiety through the pain thinking that there is something sinister going on and not getting any answers! I have had to go to my GP for scans and blood tests as they will not do anything. The customer service is horrendous once they have your money you are just another number on there books! reading all the other reviews has given me the confidence to write and warn everybody else!! Please avoid at all cost!!