I had a breast reduction with The Harley Medical Group in August 2021. The intial consultation was great and the Surgeon Ranjeet Jeevan put my mind at ease and we discussed at length my reduction and what I would like my desired cup size to be, I said ideally I want a B but no bigger than a C. Within the consultation Ranjeet told me how it would all work, about the procedure and the aftercare. He also made it clear if for any reason I was not happy with the desired outcome I could have revised surgery. Comes the day of the surgery and everything went fine I went home the next day and my 3 follow up consultations in Manchester to change my dressing's were fine. After 3 months I saw Ranjeet again and we discussed my outcome, I told him I knew I might still have swelling in parts but that I thought they were still quite big and not as small as I had wanted. He said yes they could still be swelled but they would not consider revision surgery anyway until after 12 months which I accepted I needed to fully heal and let the scaring go down before anything else. In this consultation we discussed at length about what could be done to revise my size even down to liposuction which I didnt want as that would have just made my breasts sag. Anyway its 12 months on and I book my consultation in Oct 2022 to see the surgeon again, (I think they hope you wont come back). I speak to Ranjeet and he says how good they look and how pleased he is with the outcome and am I happy?, I said I am happy with the surgery but not the outcome they are not as small as I wanted like I have said twice previously. Then he says ohhh well what we do here is the Harley Medical Group review board meet once a month to discuss revisions and I have to write off to them and they will make a decision if you can have the revision surgery and we will let you know. At this point I felt like I was being fobbed off and could sense the outcome before it had come. Anyway I wait 2 months after being told they would be in touch in approx. a month and come Dec 2022 I chase for the outcome, here it is as I expected. "Hi Jane, Thank you for your email. Apologies on the delay in response. I have checked your file and following the DMG meeting they have provided an outcome. Unfortunately, the DMG have declined the revision as they believe you have a decent result. They have advised that Liposuction could be an option, however, there would be a cost associated with this. I appreciate this is not the desired outcome. Please let me know if you need anything else at this time." In other words they want more money and have gone back on everything that was said in the consultations. If only I had recorded what was said. Anyway please beware aware of this as I can see this has happened on numerous occasions looking back on reviews now, hence I wish I had read them beforehand. Dont be suckered in by the fabulous sales pitch. Also they are not the cheapest I went with them as they were recommended and in heinsight I should have done my homework. Dont bother replying Harley Group with your generic email of "get in touch you would like to help" as its just a bunch of rubbish, your not interested and you know it.