Awful company! Please go elsewhere! I went to Chester (which is now closed) and to Liverpool where Lesley the manager was awful no empathy, no morals, just terriblemade me feel it was all in my head! I asked in consultation to be a D cup but they had no implant samples to show me, after surgery I was F cup!! Which caused symastia, and I could feel the implants touch inside and had no cleavage, they refused to acknowledge this and advised me it would settle and take up to 12 months to settle! after 10 months I realised it wasn't going to settle from an F to a D, so went back they then said it would be revision surgery as its been nearly been 12 months!! They charged me for revision surgery and it had to be with the same surgeon who was completely rude and unprofessional. They reduced my implants but did not fix the problem at my post op app 5 weeks later I saw a different surgeon as my surgeon had then left!! The new surgeon admitted I had symastia and had a 3rd surgery to try and repair it, it could not be completely repaired and they refused any further help or check ups also each time there was contact it had to go to a complaints department and had to wait 30 days for a reply which then I always had to chase it was an absolute nightmare, when I did head they basically told me my case was closed I had no one to then go to for check ups or help with the uncomfort/aching I was experiencing, I felt more confident before this procedure than after I had it, also it left me mentally drained after trying to battle with the company they have no morals or patient care at all. I couldn't afford any more surgery after paying over £8,000, so after putting up with pain, I then became in a position to do something I requested my notes to give to my new surgeon from a different company but Harley medical also wanted to charge £50 for them which I did not do I was not giving them anymore of my money and out of principal. I am now 2 years post op having the implants removed(and not replaced! It's put me off for life) by a fabulous surgeon from a different company!! Stay away from Harley Medical!!