DON'T USE ! DO NOT BE FOOLED! This company will encourage you to book for procedures off the back of a dodgy first 'free' consultation with someone who is basically a sales person . This sales person will tell you what you want to hear; that the surgeon can and will do what you are asking for - no problem ! despite the fact they are unqualified to do so. The sales person will then pressure you after this initial meeting before you have even seen and met the proper surgeon to book a date for your surgery. They will then take £500 pounds off you as a deposit . After this you actually get to see the proper surgeon who may tell you that actually no they do not recommend the surgery after all. You may think simple I will just request my deposit back....wrong ! the sales person quite often books your surgery date within a tight time frame that suits their policy of not returning deposits. Its a win / win for them . A transparent technique for getting money off people who may be feeling vulnerable, pressured and confused. They employ delay tactics and jargon to prevent a swift transfer of your money. Any decent surgeon should not associate with such an organisation. I will report to trading standards and keep fighting.