Truly awful company. If I could stop one person going to them for laser hair removal (and other things but I’ll cover that further down in my review) then I will sleep well at night. I went to HMG to get laser hair removal on my face (bear in mind at the beginning I had pale skin, dark hair - so the ‘ideal’ candidate for laser hair removal). I had hair around the sides of my face, it was not thick or coarse but I just didn’t want it there so hoped with laser hair removal they would become finer/ much less. Following 3 sessions there was a marked improvement and I was so pleased. Then by the 6th session - let me tell you I had a manly stubble. Before I had no hair on my neck and chin and following on from these sessions I have hair there as well as my sides. I have gone to two other laser clinics to get advice on this and they have been horrified to put it mildly by the state of the sides of my face. I want to upload photos on here to show everyone how bad it is (think of a sharp, thick black stubble all around the sides of my face and neck and chin), but it won’t give me the option. I cry all the time at the state of my face and wish I had never let them touch me. I went back to them multiple times to complain and ask what could be done and have been met with coldness and arrogance and was even told at one point “well what did you expect?”. Please please please do not go to them for laser hair removal (especially if you’re thinking for the face). They are insanely OVERPRICED, you do NOT get what you pay for whatsoever. Don’t let them fool you into believing that you are getting premium treatment because you’re paying more. You’re not. I also went to them for a consultation last year about a rhinoplasty and following on from this met Mr Solomos. I will be completely honest and tell you, the “free consultation” is with a sales rep essentially where they will sell a nose job to you the best way they can and make the surgeon out to be like some guy with super powers. Then she started telling me the prices will go up soon so it’s better if I pay the deposit now (without having even met the surgeon yet) to not miss out. I said no I want to see the surgeon first and booked a consultation with him. Before my consultation I was phoned again and was told the hospital they use requires the fees 2 months in advance so I have 1 week left to give them a deposit otherwise I won’t be able to have my surgery so please could I pay them the deposit of £500 now. Again I said no. I then met Mr solomos (who was running 1 hour 15 minutes late, and was given no apology by himself or the staff at the Chelmsford clinic for the extreme delay). I will be honest he’s incredibly charming and seems like a lovely guy. He knew what he was talking about and analysed my nose with great care. I was very tempted to go with him. I had also booked a consultation with a surgeon at another company and went with the second surgeon. So I cannot comment on how skilled Mr Solomos is, but from my impression at the consultation he seemed to really know what he was talking about and seemed experienced. However the money grabbing vibe I got from The rest of the HMG staff completely put me off ever going with the company ever. Another friend of mine had a rhinoplasty with Mr Solomos (she was happy with her results) however 2 weeks before the surgery HMG contacted her to tell her the price of the surgery had increased and forced her to pay an extra amount otherwise wouldn’t be able to have her surgery. I understand every business needs to make a profit, but HMG are INCREDIBLY money thirsty and like to fool potential customers into believing that all this extra money they are paying is linked to better results when this is not necessarily the case. Anyone who is having any procedure done with HMG: please do not succumb to their repeated pressures to make you pay for things you’re not comfortable with or put down deposits before you’ve even researched or made a decision yet. They’re nice to you until they have their money, after that they don’t want to know you.