***AVOID AT ALL COSTS***
I was asked to pay £8k before even having a consultation and working out which procedure I needed. It all felt very rushed and sales tactics were used, despite this being surgery!! You are almost tricked into booking a surgery date, with the team saying surgeons were not available for months unless it was booked in a very quick timeframe. After reading the terms and conditions it’s lucky I cancelled before the date in which I wouldn’t get a full refund.. alarm bells there and this is not discussed when booking.
After I felt pressured and rushed I decided to cancel all appointments, it was just so unprofessional. I then received no reply from the contact Danielle Lee as I guess she had lost business and was no longer interested. It took 6 plus weeks for my refund of £500 for the surgery booking and makes me think is the money used and then needed to be found again for the reimbursement? Just awful!
I mean I never even met with a surgeon?? What if the procedure wasn’t right for me! Absolute scam.
I will be telling people to stay away from Harley Medical, there was no trust built and you really don’t care about the actual person, just money! Worst experience ever!
5 years ago
The Harley Medical Group has a
1.7
average rating
from
93
reviews
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