The only positive review I can leave is that my surgeon Dr Thrush was amazing. I was 20 years old at the time & saved up for years to pay for my BA after being self conscious since I was 13 years old. The after care was absolutely horrendous. Sophie & Helena embarrassed me & made me feel like rubbish for expressing my concerns/worries. I wasn’t given any aftercare so swelling/pain, I thought was important to ask about, especially when I’d never had an operation before & wanted some reassurance. I had sarcastic comments made & they belittled me every time which then made me not even contact them again. It’s such a shame as Dr Thrush himself was amazing & my boobs look great, but the service at the Birmingham clinic was shocking, even the nurses don’t want to know. I emailed recently as I’d noticed a change in the appearance of my boobs & wondered if it was rippling. I was ignored so decided to call & was discarded straight away. The nurse told me it had that appearance before & after my op which, I have the pre op & 1 week post op pics that they have on my phone & it definitely doesn’t look like that!! Avoid at all costs. Go through the surgeon directly. Again, Dr Thrush was amazing!