You supplied the wrong lights. The order confirmation showed an image and described the lights that I wanted to buy. I then telephoned your office to confirm that you were supplying the correct fitting and was reassured- even though I reported that the manufacturers were out of stock. Having discovered you supplied the wrong item I telephoned to report it and the agent was rude and unhelpful. So unhelpful that I asked to speak to the manager who was even ruder and refused to accept that there had been misrepresentation of the goods supplied, albeit unintentional. Dealing with your company has been a wholly unsatisfactory and unpleasant experience.