The hut group of which glossybox and lookfantastic I have dealt with are basically advertising and selling products they do not have I recently ordered a glossybox item it didn't arrive because it wasn't in stock birthday ruined came to Christmas and an advent calendar , something she really looks forward to and low and behold took the order took the money, no box emailed and emailed nothing ,finally got in touch ,no stock and no restock date now comes the battle for a refund .in short conmen who fill their bank accounts with people's hard earned cash and hold onto it with a viselike grip while sit with disappointed partners