Terrible quality. Terrible company. Terrible customer service. The shoes I ordered do not appear authentic. Arrived in terrible condition, bent with glitter falling off everywhere and dirty. The Hut customer service is the worst on the internet, gives the run round, misinforms and takes no responsibility for substandard product, even with photographic evidence. They were very misleading in their "resolution" in that I was welcome to return the item. I had no issue with returning, however I simply requested an appropriate prepaid label to ship it back.. especially since the item appeared in such disarray, flawed and inauthentic.. they denied this request and it would have cost me between $125 to $190 CAD for me to ship flip flops back to the UK. It would have been good business and common courtesy to even provide a return label at the very least at the cost it was to ship to me originally. But nope.. total disregard for common decency.
Horrible. Will never buy from this company again.
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