Avoid... I don't usually do reviews, but given our experience with TLTLC, I felt the need to at least warn others. I have included a couple of pictures which should make you think twice about using them.
One is the day their work was completed (related pictures) the other is how the lawn looked 3 months later (opposite). For the avoidance of doubt, we followed all maintenance advice and aside from mowing and leaf blowing the garden has not been used by anyone since the work was done in early September 2020.
Sub standard turf - even though we were up-sold turf for shaded areas. Poor Advice from the company on when to lay the turf - based on the locality and surrounding area and last but not least a lack of rotavation (which we paid for) on clay soil untouched for 30 years are all issues highlighted by a trusted gardener as contributing to our now threadbare garden.
We have given TLTLC numerous opportunities to make good their work, Instead they choose to continually blame us for the state of the lawn as it slowly deteriorated. "Improper maintenance" being one of the phrases continually levelled at us.
They recently relented slightly, when we made them aware the pictures would be used for a not to complimentary online review. Their offer to correct the affected areas was a further cost to us of £815. The original work cost us in excess of £4000. I will leave you to make up your mind if you think the additional cost is acceptable or if the original money was well spent.
We have decided not to throw good money after bad and needless to say we wont be using them again (or recommending them to anyone). I would also strongly advise people to think twice about using them.
4 years ago
the lawn turf laying company has a
4.5
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