You pay for what you get!! Stay away from this company!! I would not give any stars apart from the price. The price from this company was very good but the quality of work was so awful, I am so upset every time I walk on it. My poor lawn was better before they touched it. Emma's communication is very poor, with no compassion to sort this out. I had two young guys come around (one, I later found out to be on numerous warnings for his work and behaviour). They were more eager to rush the job than take time to do it properly. They left a mess all over my new patio. I was livid, I asked them to clean up and got abuse back from one, you can guess which one of the two. He was threatening to pull up the turf. I wish he had now! The other guy was polite. Emma took £50.00 off as a good will gesture to compensate the abuse, which has later been thrown back in my face why I am now complaining. She did send a decent guy around the next day to clean up there mess, thou I had already cleaned up some, as it was that bad. I was told to wait a year. I got back in touch with Emma, after the year to sort it out, waiting days and weeks for a reply. The lawn still is so uneven it is ankle turning and dangerous. She has refused to date to send a worker around to check it out or even answer my emails now. So I am taking them to court, it is just not fair as I did everything asked of me to let the grass take. I have had another turf company around to see how I can rectify their bad workmanship. They have agreed it is really bad work and they receive a lot of calls from Emma's customers ranting about the poor work they have paid for. It is simply not fair, they can take my money, do a bad job and not have the decency to fix it. It isn't hard to grow grass but like all jobs, prep is key otherwise it all falls apart like my lawn