I would not recommend using this company. Initially, our experience was good - the company was responsive and helpful in arranging a date for the installation of new turf in our garden. Unfortunately, a couple of months after the turf was laid we are very disappointed with the outcome. The lawn is patchy and has only a thin covering. There are parts where it has clearly died. We followed the after care instructions carefully so I think it must either be the quality of the turf or the installation itself causing this. The customer service has been very unsatisfactory, despite multiple emails the company has refused to send someone round to assess the lawn and simply repeated that it is a maintenance issue and not their fault. As a minimum, I would expect them to send someone round to look at the lawn and offer some constructive advice. We are really disappointed with the finished product and would definitely not recommend buying turf from this Company.